As an international student in Australia, you may find yourself needing a little extra support and guidance as you adjust to life in a new country. From visas and immigration to academic support and cultural adjustment, there are many hurdles international students are likely to encounter. Luckily, Sven is here to help smooth the transition. Here are some of the top facilities and support services for international students in Australia:
1. The International Student Support Office (ISSO): Many universities in Australia have an International Student Support Office (ISSO) specifically designed to assist international students. The ISSO can provide various services and support, including information on visas and immigration, academic support, and cultural adjustment. The ISSO can also offer assistance with housing and accommodation and connect students with support services such as counselling and financial advice. The ISSO is a great first point of contact if you have any questions or concerns while studying in Australia.
2. The International Student Health Cover (OSHC): International students in Australia are required to have health insurance for the duration of their stay. The International Student Health Cover (OSHC) is a health insurance policy specifically designed for international students and is typically included in your tuition fees. It covers you for medical treatment, hospital care, and ambulance services. It is crucial to have OSHC in place before you arrive in Australia, as you may only be able to enrol in a course with it.
3. The Student Services and Amenities Fee (SSAF): The Student Services and Amenities Fee (SSAF) is a fee that all international students are required to pay each semester. It goes towards funding services and amenities that enhance your student experiences, such as sporting facilities, student clubs and societies, and counselling services. The SSAF is separate from your tuition fees and is typically paid at the beginning of each semester.
Student Services and Amenities Fee - Department of Education, Australian Government
4. International Student Advisor: Your university may also have an International Student Advisor who can provide one-on-one support and guidance on a range of issues, including academic, financial, and personal matters. This is a great resource if you need someone to talk to or have specific questions or concerns. The International Student Advisor can help you navigate any challenges you may be facing and connect you with the appropriate support services.
5. The Australian Government’s Department of Home Affairs: The Australian Government’s Department of Home Affairs is responsible for managing the country’s visa and immigration system. If you have any questions or concerns about your visa or immigration status, this is the place to go. The Department of Home Affairs website has a range of information and resources available for international students, including information on visas, immigration, and citizenship.
6. The Australian Government’s Study in Australia website: The Australian Government’s Study in Australia website is a great resource for international students looking for information on studying in Australia, including information on courses, universities, and living costs. The website also has information on student visas and what you need to do to apply for one.
7. The International Student Ombudsman: If you have a complaint or dispute with your university or education provider, the International Student Ombudsman can help you resolve the issue. The Ombudsman is an independent body that provides free and confidential dispute resolution services for international students. The Ombudsman can help you understand your rights and responsibilities and assist you in resolving any disputes you may have.
Overseas Students - Commonwealth Ombudsman
It’s important for international students here in Australia to be aware of the resources available to them and to not be afraid to seek out support and guidance when needed. These resources are in place to help make your time in Australia as positive and successful as possible, so make sure to take advantage of them!
